FAQ

Thru Live Customer Support / help@medlylife.com or by calling our helpline number +91 8010918080.

It is our endeavour to provide users with best possible options to choose the right Doctor. Users can request appointment online.

A lot of Doctors do not want to change the way they have practiced since the last so many years and as such do not want to offer online Appointment Systems. We therefore do not want to limit the choice for the users.

In case the doctor does not offer online appointment system we let you call the Doctor directly. However we would be more than happy to help you with Telephonic booking of those doctors also. Just let us have your desired choice of Date/time thru phone/live help and we could get in touch with the doctor's office and revert to you ASAP with Appointment details

We have no special tie-ups, relationship or consideration with doctors in this regard as we want to be an independent unbiased site for patients. Your chances of booking an appointment are the same as using any other means.

This depends entirely on the Doctor / Clinic /Hospital – there are doctors who keep the schedule and some others who basically use the appointment more to ensure your name is registered in their appointment schedule but the actual time when you see the doctor depends on what happens on that day. This is something we have no control over – this would have happened even if you had booked an appointment in any other way.

Absolutely Not. It is a free service with no hidden charges whatsoever. You can go ahead and book appointment anytime from anywhere from listed Doctors.

Actually Nothing. Just your Name would suffice. At best you could show the sms/mail for appointment confirmation sent by us.

We appreciate your Concern-However while utmost care is taken to ensure that the entered details are correct-We would request you to call us or drop a mail to help@medylife.com.Rest assured it will go a long way in making our services better and more reliable with all your support.

We also look forward to your help in letting us know about good doctors in your Area. Once we hear from you –We will try our level best to have the doctor onboard. Together we can-Together we will.